Return Policy
Return Policy for Misprinted/Damaged/Defective Items, Lost Packages, and Wrong/Unclaimed Addresses
Misprinted/Damaged/Defective Items
- You must submit claims for misprinted/damaged/defective items within 30 days of receiving the product.
- If your claim is approved, we will send you a return label at no cost.
- Once we receive the returned item, we will send you a replacement or issue a refund.
Lost Packages
- You must submit claims for lost packages within 30 days of the estimated delivery date.
- If your claim is approved, we will investigate the issue with the courier and issue a refund or replacement if necessary.
Wrong Addresses
- If you provide an incorrect address and the package is returned to us, you will be responsible for the cost of reshipment.
Unclaimed Packages
- If a package is unclaimed and returned to us, you will be responsible for the cost of reshipment or the package will be donated to charity after 30 days.
Other Important Information
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To ensure a smooth return process, we can only accept returns for misprinted, damaged or defective items due to our shipping fulfillment partnership. We apologize for any inconvenience this may cause.